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Community Activity

Email account problem AGAIN!!

 My )revious posts will show that following the sudden problem of my wifes email not working. It took 3 weeks of messages on here and countless hours on the phone to get this working again and even then she could only get them on her windows Live mai...

Quezzers by On our wavelength
  • 214 Views
  • 7 replies
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cant access my virgin media email and account

Hi all.Ive been trying to access my VM email, but which is a @virginmedia.com mail which is linked to my actual outlook email. But when i click forgot email it only reveals a few characters in the email address.. Furthermore i dont know the password ...

geya123 by Joining in
  • 2 Views
  • 0 replies
  • 0 kudos

Problems accessing VM emails on Live Mail on Windows 8.1

Since Monday 15 April I have been unable to download either my Blueyonder email or my virginmedia.com email on my Windows 8.1 laptop using Windows Live Mail 2012. I can still download those email addresses using Windows Live Mail 2012 on my Windows 1...

Sticks by Dialled in
  • 125 Views
  • 3 replies
  • 0 kudos

New Router with renewal?

Hello!I'm a returning Virgin customer, and recently, my router (Hub 3) has started to show signs of overheating (an Orange/red light consistently on the front of the router, along with the top being warm).This comes just in time for a contract renewa...

Only_Pez by Just joined
  • 11 Views
  • 0 replies
  • 0 kudos

Access to features on App

Hi,Our services were installed on 30th March, so are up and running.However, when i open the My Virgin Media App i get the message shown - 'The Fun starts soon - come back once everything's set up to manage your account'Can anyone help with this ?Tha...

Screenshot_20240414_135208.jpg
robo1138 by Just joined
  • 3 Views
  • 0 replies
  • 0 kudos

Phone Line Dead

My home phone line went dead a few days ago, nothing noticeably has changed.Traditional set up, so socket in the wall job.Tried a different hand set/cables/turning off etc etc all the usual troubleshooting - but still nothing.Any advice from anyone? ...

Tembo79 by Just joined
  • 18 Views
  • 2 replies
  • 0 kudos

Unable to change password

Tried to change password but keep failing rang virgin and they set up another email with password,does not worktotally frustrated 

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